Question 1

What happens after I submit the contact form?

Accepted Answer

You'll receive a written quote by email within one business day, scoped to what you told us in the three steps — no discovery call, no sales sequence, and no cold call first. If we need anything else to price it accurately, we'll ask by email rather than guess at the shape of your books.

Question 2

How fast will I actually hear back?

Accepted Answer

Within one business day, whichever channel you use — the form, email and WhatsApp all carry the same promise. A Cal booking confirms your slot instantly instead; the conversation itself happens at the time you pick, not before.

Question 3

Do I have to book a call to get a quote?

Accepted Answer

No — a written quote comes from the three-step form, an email, or a WhatsApp message, and booking a call is one more option, not a requirement. Book a call instead if you'd rather talk through an unusual setup before anything is written down.

Question 4

What do I need to have ready before I get in touch?

Accepted Answer

Nothing beyond what the three-step form asks for — where you currently file, the shape of your books (platform and rough transaction volume), and where to send the quote. The more detail you give at this stage, the more precise the number you get back, but there's nothing to gather first.

Question 5

Who sees what I submit, and is it kept confidential?

Accepted Answer

Only the people who need it to write your quote — there is deliberately no CRM your details sit in beyond that, and nothing is shared with a third party. If you want a signed NDA in place before you share specifics, one is available on request.

Question 6

Does getting a quote cost anything or commit me to work with Salt?

Accepted Answer

No — a written quote is free and doesn't commit you to anything; you're free to compare it and walk away. There's no sales sequence chasing you afterward, so if you don't reply, the quote is simply there when you're ready.

Tell us where your books stand.

Frequently asked questions